NLU & NLP: AI’s Game Changers in Customer Interaction And most of these new capabilities wouldn’t be possible without natural language processing and natural language understanding. The sophistication of NLU and NLP technologies also allows chatbots and virtual assistants to personalize interactions based on previous interactions or customer data. This […]

13 Best AI Shopping Chatbots for Shopping Experience We would love to have you on board to have a first-hand experience of Kommunicate. Operator lets its users go through product listings and buy in a way that’s easy to digest for the user. However, in complex cases, the bot hands […]

8 Time-Consuming Business Tasks and How To Automate Them Using Bots Business started slow, with Sarafyan making $400-$500 a month in profit. His profits have grown in the seventh year of business, but he doesn’t want to disclose a hard number. I hadn’t met Sarafyan yet, but had known his […]

What Is Machine Learning? Definition, Types, and Examples As stated above, machine learning is a field of computer science that aims to give computers the ability to learn without being explicitly programmed. The approach or algorithm that a program uses to “learn” will depend on the type of problem or […]

Prediction of hospital-acquired pneumonia after traumatic brain injury IDR Changes in business needs, technology capabilities and real-world data can introduce new demands and requirements. Today’s advanced machine learning technology is a breed apart from former versions — and its uses are multiplying quickly. Typically, programmers introduce a small number of […]

How to Add Chat Commands for Twitch and YouTube Rather than dishing out monotonous and robotic replies, StreamChat AI has its own mannerisms and personality that make it a more lively and relatable part of your chat. You can also customize StreamChat AI’s personality to suit your stream style. The artificial […]

Chatbots in Travel: How to Build a Bot that Travelers Will L Based on the responses, the chatbot can suggest future destinations or travel tips, keeping the traveler engaged and excited about their next adventure. During peak travel seasons or promotional periods, the influx of inquiries can overwhelm customer service […]

How to Automate Customer Service Effectively Complete Guide Even the most advanced CS tools fall short without proper training for the users. Truth is, introducing automation represents a major shift, and if your staff isn’t prepared, it can cause plummeting productivity. Well, your customers don’t stop needing help just because […]

Automated customer service Vocab, Definition, and Must Know Facts Fiveable These numbers may vary depending on the type of business, but no automation usually means wasting a lot of cash. The automation of business processes reduces the cost of running a contact center. According to our CX Trends Report, 83 […]